Trail Heads Safaris
Trail Heads Safaris | Team and Guides

Trail Heads Safaris Kilimanjaro team and guides

High Safety Standards

Your safety is the highest priority for us. Our clients put their lives in our hands and trust us to keep them safe; we do not take that responsibility lightly. Our guides are certified which means they have the tools to make critical medical and evacuation decisions. They receive annual training in emergency first aid and can prevent, recognize and treat altitude-related illnesses. Additionally, they can identify and avoid potential hazards such as slippery trails and loose rocks. Each client’s health is monitored very closely while on the mountain.

Professionalism

We understand that you have many choices when it comes to climbing Kilimanjaro. Therefore it is of the utmost importance that your expectations are met or exceeded. Trail Heads Safaris takes pride in the hard work of our staff and we strive to maintain and grow our reputation of excellence. Our guides and porters uphold a high level of professionalism while still keeping the experience fun for the clients.

Mountain Knowledge

Our guides are knowledgeable about general mountain facts. They can tell you about the climate zones, the altitudes and distances to campsites, and information about the geology, flora and fauna. These types of facts increase the enjoyment during the trek by giving clients an idea of what they are seeing and feeling.

Trail Heads Safaris Mountain Crews

Our guides have support teams of assistant guides, cooks and porters that we have assembled personally. We feel having control of our personnel assignments is the best way to make sure your mountain crew complies with our high standards. Through regular interaction, your mountain crew will perform at its best and offer consistent service trip after trip. We like for things to go smoothly behind the scenes so that our staff can focus on our most important asset – the client.

Our porters take care of you. So we take care of them.

Because of our hardworking porters, all you need to do on your climb is walk. Porters carry the tents, sleeping bags, mattresses, food, water, cookware, gas, stoves, medical supplies, chairs, and tables – not to mention your camping gear. It is a tough job and anyone who has climbed Mount Kilimanjaro will tell you that their strength, skill and stamina are incredible.

We take porter welfare very seriously and we do our best to ensure that all our staff is treated well. We strive to have the best porters through fair and honest treatment of our staff.

We ensure that:

  • Trail Heads Safaris staffs are paid immediately upon completion of a trip.
  • Trail Heads Safaris staffs are paid tips in a fair, transparent manner.
  • Our porters have the proper gear and equipment to handle the mountain. Their clothing, sleeping bags and tents are sufficiently warm and/or waterproof.
  • Our porters are fed three nutritious meals per day, in adequate amounts, of their preferred local foods.
  • Our porter loads are limited to 20 kgs. The porter to client ratios we utilize are sufficient to handle the equipment needed. If more porters are needed for a party, we will add more.